
-----------------------------------
Jay Dee
Thu Feb 03, 2011 11:16 am


-----------------------------------

Hi, 
I am new to the site and was trying to access the chat room. When I click on the "Launch Live Chat Now" button I am presented with  a new window where I click on "Click here to launch the Chat Application in its own window". I am then presented with a Java Warning popup announcing security concerns. It defaults to Yes - to block unsafe components from being run.  After I select Yes I get what appears to be the chat window with an error in it stating:"...unable to load interface pixx: java.lang.SecurityException..."
I went back, repeated the process and selected No on the Java popup. I then go to the chat window, but get the error: "Unable to connect: java.net.ConnectException: Connection refused"
I have disabled my Firewall and tried this with both IE-8 and Firefox-3.6
Anybody have any ideas?
Thanks,
Barry
Added Screen Caps of Errors:
http://www.screencast.com/t/1VYhzftjr
http://www.screencast.com/t/odM2MoLg3NO0
http://www.screencast.com/t/OFn6OWD7yt
I t works best for me when I use Google Chrome.
